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FREQUENTLY ASKED QUESTIONS
Have you ever wished, just for a moment, you could live inside an adventure movie? Want to be the hero that solves the mystery or saves the world? Well, now you can! Book your adventures today!
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EVERYTHING YOU NEED TO KNOW
Browse through these FAQs to find answers to commonly raised questions. If you don't see what's on your mind, reach out to us anytime on phone or email.
Getting Started
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What changes have you made post Covid-19?
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What exactly is All In Adventures?
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Is All In Adventures scary?
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Am I really locked in a room?
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Is All In Adventures physically challenging?
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Is All In Adventures wheelchair accessible?
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Are your games wheelchair accessible?
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Is there a dress code?
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Is there a minimum age requirement?
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Can I bring my small child with me?
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Do I need to make reservations?
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Will other people be in the room with us?
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Can you accommodate large groups?
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Can I bring outside food and/or drinks?
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When should I arrive?
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Do I need to bring anything with me to escape?
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Are there cameras in the escape rooms?
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Are mobile phones permitted?
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Can I take photos or video while playing the escape games?
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How do I get my pictures of our group after we finished All In Adventures?
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What room(s) would you recommend for children?
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Can you do a room with only 2-people?
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How can I work at All In Adventures?
Escape Rooms
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What's an escape room?
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Are Escape Rooms scary?
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How can I play escape the room?
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How long does an escape room last?
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What skills do I need to play?
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May I leave the room in the middle of the game?
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What if we need help during the game?
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What happens if we don't solve anything?
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It's my first escape room. Any advice?
PRICING, DISCOUNTS AND COUPONS
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How much does it cost?
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My friends and family are joining, how can they pay for the same game?
RESCHEDULE / REFUND / CANCELATIONS
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What is the cancellation policy?
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Can I reschedule?
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What if I am late for my reservation?
event and parties
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Can you accommodate large parties or corporate events?
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What are the packages?
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How long is a party?
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How many people can you accommodate?
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Can I bring my own food?
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Can I bring my own decorations?
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What is the age limit?
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How do I book a party?
CORPORATE EVENTS
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Can you accommodate large groups?
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We want to play the game as our team-building activity for a small group. How can we do that?
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What types of organizations typically book your venue?
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Can we bring our own food? What food options do you offer?
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Can my company book the event/party without purchasing food or the escape room experience?
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How much does it cost?
GIFT CARDS
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How to purchase your gift cards?
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How do I redeem the gift cards?
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Do gift cards expire?
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Do we need to make a reservation to use a gift card?
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What happens if I prepay for my reservation in advance?
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Can I get a physical gift card instead of an electronic one?
REWARDS PROGRAM
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Can I join online?
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How old do you have to be to join?
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What if I already purchased an Adventure Club Passport?
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What happens to the stamps I have already collected?
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Will I continue to receive $5 off every visit?
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Can I redeem points online?